Conversational Ai Improves The Experience Of Customers And Employees

User preference and feedback are crucial variables to consider in order to maintain customer satisfaction. If a user asks for a human agent or expresses frustration, the agent handover process should ...

Chatbots

Seamless routing to relevant departments from chatbot to agent. A dedicated account manager and automated customer experience consultant. You can embed your Synthesia videos in 30+ apps, and update th...

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