Type : Jobs
Date : August 2, 2022
Location : Nairobi

Epson, is a Japanese electronics company and one of the world’s largest manufacturers of computer printers, and information and imaging related equipment.

As an Account Manager in the Business Sales division of Epson, you will develop and implement the business sales plan for designated customers/partners to generate business growth and maximise sales of Epson products.

Key Responsibilities


  • Promote the complete Epson range to increase Epson sales growth into specific reseller and end user markets.
  • Set and achieve quarterly targets for aligned accounts and defined product range.
  • Develop and execute a sales plan for optimal customer portfolio management.
  • Account planning with aligned channel partners in order to identify and qualify new opportunities for growth.
  • Collect sales out data from channel partners in order to identify key target end users for Epson sales activity.
  • Maintain an opportunity pipeline for key end user business. Pass opportunities in defined verticals to vertical/product specialists and pass other opportunities to account managers.
  • Maximise opportunities from corporate account managers and specialist vertical account managers.

Channel Marketing:

  • Agree and review quarterly business/marketing plans while identifying new marketing opportunities.
  • To identify, manage and execute promotional campaigns within specified accounts appropriate to customer and Epson business needs.
  • To track ROI of promotional campaigns run in conjunction with partner.
  • Ensure optimal implementation of generic Epson marketing campaigns within aligned accounts.

Communication and Reporting:

  • Follow and monitor the forecasting process for the assigned market and provide the utmost accuracy by supporting EEB/EMD with the relevant information and “enrichment”.
  • Collate competitive market place information. Provide structured feedback and input to promotional activities with this knowledge.
  • Manage the development and implementation of the CRM initiative, as required.
  • Maintenance of Epson Partner Programme. Review qualification criteria with partners and ensure criteria are met. Meet targets on number of signed partners.
  • Present regular reports as detailed in KPIs. Reports will include but not be limited to portfolio reports, opportunity reports and Sales MDF ROI reports.
  • Identification of relevant customer case studies for onward use internally within Epson and/or external use.
  • Co-ordinate assistance from other support departments to provide resource, as required for the specified accounts.
  • Work effectively with end user vertical/specialist sales managers to optimise Epson’s sales.
  • Liaise with European team on management of any pan EMEAR opportunities or target accounts.

Knowledge, Skills and Experience

  • Sales experience within the business print industry preferred
  • Direct account management background preferable.
  • Record of success in large accounts.
  • Innovative approach.
  • Evidence of academic achievement.

In return, we offer a competitive salary and a wide range of excellent benefits, including a working environment where quality, teamwork, and respect come first.

At Epson, you’ll discover a genuine opportunity to go above and beyond, do something new and to be switched on to the incredible impact you can make in our world – and yours.

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